Event sync component

Overview

The event sync connects a ticketing with an event and synchronizes purchased tickets or participants into the event’s networking. This way, participants who bought a ticket automatically appear in networking – including data from ticketing questions that you map to networking properties.

Features

Create an event sync

1. Open a ticketing and navigate to Event sync.
2. Click the plus icon.
3. Select the event to synchronize with.
4. Configure all settings as desired.
5. Save the sync.

Edit an event sync

1. Click a sync in the list.
2. Adjust event, products or question mappings.
3. Save the changes.

Fields

1. Event: The event whose networking is filled with ticketing data.
2. Synchronize unpaid orders: If enabled, orders with pending payment are also synchronized.
3. Synchronize all products: If enabled, all products of the ticketing are included. If disabled, only selected products.
4. Products: When limited selection is used, which products/tickets are included in the sync.
5. Question mappings: Mapping of ticketing questions (single-/multi-select) to networking properties (these must first be defined in the networking participant properties / filters).

Question mappings

• Only single-select and multi-select questions can be mapped.
• Each ticketing question can be mapped only once.
• Each networking property can be mapped only once.
• Participants’ answers to ticketing questions are transferred to the corresponding networking properties.

Usage

Event sync is useful when:

• Your ticketing belongs to an event and participants should be visible in networking.
• You want to transfer ticketing questions (e.g. institution, position, interests) into networking.
• You want to use different products for different syncs (e.g. only VIP tickets for a special networking view).

Without event sync, purchased tickets do not automatically appear in event networking.