Access vouchers
Overview
Access vouchers are unlock codes. They are used to make specific products or purchase options available. They are different from reduction vouchers (discount vouchers), which mainly affect pricing.
Core behavior
Maximum tickets per voucher
Each voucher has a maximum number of tickets that can be used with that code. This limit is enforced not only at checkout, but already when tickets are put into the cart.
The limit is global for the voucher code:
- If tickets are added to cart in browser A, this already consumes the voucher limit.
- A second user/browser (browser B) using the same voucher can only add the remaining amount.
Difference from reduction vouchers
- Access voucher: Controls access (unlocking/visibility/purchasability).
- Reduction voucher: Controls price (discount logic).
- This page intentionally focuses only on access vouchers.
Shop behavior
Per shop, you can decide whether the voucher input field is shown in the public shop:
- Enabled: Customers can enter voucher codes in that shop.
- Disabled: The voucher field is hidden for that shop.
This allows you to run shops with vouchers and shops without voucher input in parallel within the same ticketing.
Fields (Access vouchers)
Per access voucher, you typically configure:
- Code: Unique unlock code entered by customers in the shop.
- Name / internal label: Internal title for management (e.g. "Partner allocation A").
- Maximum ticket amount: Total number of tickets that can be used with this voucher.
- Status: Active/inactive switch to quickly enable or disable the voucher.
- Assigned products: Products that are unlocked by the access voucher.
Usage notes
- Use strict maximum values for access vouchers when access should be limited to a fixed number of tickets.
- Plan for concurrent usage: open carts in different browsers/users count toward the same voucher limit.
- Configure voucher-field visibility per shop based on the target audience and campaign setup.