Introduction

Why ERADIANT?

ERADIANT is a web-based platform for organizations that want to plan events, manage contacts, run votes and bring their work together in a single system.

• Everything in one place – events, participants, program, websites, mailings and networking are managed in one interface.
• No local software – you work in the browser; we take care of updates and maintenance.
• Multi-tenant – each organization (company, university, project team) has its own area with its own data, roles and permissions.
• Built for teams – several users can work in the same organization with clear roles (e.g. event admin, contacts admin).

Whether it’s a conference, trade fair, workshop series or internal voting: ERADIANT supports you from planning and invitations through to execution and evaluation.

What can you do with ERADIANT?

The platform is divided into modules. Depending on your permissions, you see the areas that are enabled for your role. A compact web app overview with all modules is in the Web app chapter.

1. Event module: Create and manage events: settings, event websites, program, networking, mailings and statistics. Plus buildings, locations and program tags for all events of the organization.
2. Contacts module: Manage contacts, institutions and leads – e.g. participants, speakers, VIPs – and use them for events and mailings.
3. Ticketing module: Create ticketings, configure products and shops, handle orders and payments, manage check-in lists and check-in devices.
4. Voting module: Configure votes and elections: questions, options, settings and eligible voters.
5. Organization module: Manage organization settings, members, roles, email configuration and payment providers.

The documentation describes each module and its submodules (e.g. events, mailings, program) as well as the individual components and functions – so you can quickly find how to configure or edit what you need.

How does the documentation work?

• Top navigation
  At the top you find links like DOCS (back to the documentation start page) and BACK TO ERADIANT.
• Language
  At the top you can switch between German and English; the documentation structure stays the same.
• Sidebar (left)
  Here you see the chapters: Getting started, General, Usage & processes, Troubleshooting, Web app (event, contacts, ticketing, voting and organization modules) and Check-in apps. Clicking an entry opens the corresponding page; subentries lead to more detailed topics.
• Getting started
  Contains this introduction, user account, key terms and main functions (e.g. tables, blocks). Ideal starting point.
• General & Usage & processes
  Under General you find use cases, solved problems and user stories. Under Usage & processes you find practical tips and end-to-end processes (e.g. invitation mailing, program website, networking).
• Module documentation
  For each module there is an overview (“About the module”) and subpages for submodules and components – e.g. event settings, edit website, mailing templates.

If you have never worked with ERADIANT before, we recommend: first read user account and key terms, then dive into the module you want to use (e.g. the event module).