About the ticketing module

Overview

The ticketing module covers everything you need for selling and handling tickets – from configuration through checkout to on-site check-in.

Organization level

At organization level (ticketing navigation, not inside a single ticketing):

• Ticketings overview: all ticketings as a card list – open or create
• Check-in devices (organization): devices with access to all check-in lists of all ticketings

Inside a ticketing

After opening a ticketing, you find the sections in the top navigation:

Participants & check-in

• Orders
• Check-in lists
• Check-in devices

Administration

• Products
• Questions
• Shops
• Quotas
• Access vouchers
• Badges

Reporting

• Export

Mails

• Email templates
• Sent emails

General

• Dashboard
• Settings
• Event sync

Prerequisites

Before you can accept payments, your organization needs at least one connected payment provider (currently Stripe). You configure this in the organization module under Payment provider.

In ticketing you then select the active payment providers and configure products, shop and checkout information.