eradiant docs

Submodule check-in devices (organization)

Overview

At organization level you create check-in devices that get access to all check-in lists of all ticketings – useful for mobile teams or cross-device use.

Install the ERADIANT Check-In App under Android or Apple.

Devices at ticketing level are limited to one check-in list — see Check-in devices.

Permission: The page is only visible to members with Check-in apps admin.

Navigation

In the top ticketing navigation you find Check-in devices as a separate menu item next to the ticketings list – not inside a single ticketing.

Create a check-in device

  1. Navigate to Check-in devices in the ticketing navigation.
  2. Click New check-in device.
  3. Enter a name.
  4. Save — a connection QR code or connection token is shown.

No single check-in list is selected: after pairing, the device can use all lists of the organization.

Connect and disconnect a device

  1. Scan the QR code in the check-in app or enter the token.
  2. Status changes to Connected.
  3. To disconnect, delete the device — a new device is required for re-pairing.

Difference: organization vs. ticketing

Organization level

  • Access to all check-in lists of the organization
  • Navigation: separate Check-in devices item in ticketing nav
  • Typical: mobile teams, multiple events

Ticketing level

  • Access to one check-in list
  • Navigation: Participants & Check-In → Check-in devices inside the ticketing
  • Typical: fixed entrance at one event

Check-in rules (products, re-entry) are configured in the check-in lists of the ticketings.