eradiant docs

Participants component

Overview

You can find the participants area when you open an event and navigate to Participants in the left menu. Here you see a list of participants that have been synchronized into the event from one or more ERADIANT ticketings or an external ticketing/registration system.

The data is used, among other things, as the basis for:

  • Networking participant list (who is visible in networking)
  • Check-in status (if supplied by the external system)
  • Statistics on registrations/cancellations and networking (see Event statistics)

Note: In this view the records are typically not created manually – they are updated via your integration.

Features

Search and sort participants

  1. Open the event.
  2. Navigate to Participants in the left menu.
  3. Use the search to find participants by e.g. name or email.
  4. Click on column headers to sort the list (e.g. by registration or check-in).

Control networking participants

The Networking list column shows whether a person is included in or excluded from the public networking participant list.

Track check-in

If you use the ERADIANT check-in tool, the check-in time is shown in the Check-in column. Depending on your website/networking configuration, this status can also be shown on the event website in the networking list.

Fields

The list contains the following fields/columns:

  1. First name: First name of the participant.
  2. Last name: Last name of the participant.
  3. Email: Email address of the participant.
  4. Check-in: Time of check-in (if available).
  5. Registration date: Time of registration.
  6. Cancellation date: Time of a cancellation (if available).
  7. Category: Ticket/participant category from the external system (e.g. "VIP", "Speaker", "Visitor").
  8. Networking list: Controls whether the person is included in or excluded from the networking list.

In addition, a ticket/participant code is often synchronized, which can be used in ERADIANT e.g. for logging into protected areas (see also placeholders in Mailings → Templates → Placeholders).

Usage

The participants component is especially helpful when:

  • registration/ticket sales do not run via the ERADIANT ticketing module, but you still need participants in ERADIANT (e.g. for networking or reporting),
  • you want to address participants with personalized mailings,
  • you want to analyze check-ins or registration numbers in event statistics.

If you want to sell tickets and organize check-ins directly in ERADIANT, use the ticketing module instead. There you can also configure the connection between ticketing and event so that participants appear here.