eradiant docs

Participants component

Overview

You find Participants when you open an event and navigate to Participants in the left menu. Here you see a list of participants synchronized from one or more ERADIANT ticketings or an external ticketing/registration system into the event.

The data serves among others as basis for:

  • Networking participant list (who is visible in networking)
  • Check-in status (if provided by sync)
  • Statistics on registrations/cancellations and networking (see Event statistics)

Note: In this view records are typically not created manually — they are updated via integration.

Features

Search and sort participants

  1. Open the event.
  2. Navigate to Participants.
  3. Use search to find participants by name or email.
  4. Click column headers to sort the list.

Control networking participants

Via the In networking column you see whether a person is included, excluded, or cancelled in the public networking participant list.

Trace check-in

When check-in data is synchronized, check-in time is shown in the Check-in column. Depending on website/networking configuration this status can also be shown on the event website in the networking list.

Fields

The list contains these columns:

  1. First name
  2. Last name
  3. Email
  4. Check-in: Check-in time (if available)
  5. Registration date: Registration time
  6. Cancellation date: Cancellation/opt-out time (if available)
  7. Product: Ticket product or participant category from sync
  8. Product ID: Internal product identifier
  9. In networking: Visibility in networking list
  10. Networking code: Code for login to protected areas (if synchronized)

Usage

The participants component is especially helpful when:

  • registration/ticket sales do not run via the ERADIANT ticketing module but you still need participants in ERADIANT (e.g. for networking or analytics),
  • you want to address participants personally via mailings,
  • you want to evaluate check-ins or registration numbers in event statistics.

If you sell tickets directly in ERADIANT and organize check-ins, use the Ticketing module. There you can configure event sync so participants appear here.