eradiant docs

Payment providers submodule

Overview

You can find this area in the Organization module under Payment providers. Here you manage payment providers that your organization can use for paid ticketings/orders.

Currently, Stripe is supported. You can create multiple payment providers per organization (e.g. for different Stripe accounts or billing purposes).

Functions

Payment providers overview

In the overview you see all payment providers of your organization including:

  • Name and internal reference
  • Status (Active/Inactive)
  • Type (e.g. Stripe)
  • Stripe account ID
  • Creation date

You can use the search bar to search payment providers by name, internal reference, or Stripe account ID.

Add payment provider (connect Stripe)

  1. Click the large plus icon in the top right corner.
  2. Select the provider type (currently only Stripe).
  3. Enter a name (at least 3 characters; only letters/numbers/spaces/_/-, and at least one Latin letter).
  4. Enter an internal reference (for internal assignment, e.g. billing/project).
  5. Click "Connect Stripe account".
  6. You will be redirected to Stripe and complete the onboarding there.
  7. Afterward you will be redirected back to ERADIANT. If successful, a status message with the connected Stripe account ID appears and the payment provider is shown in the list.

Use payment providers in ticketings

Once a payment provider is active, you can select it in a ticketing:

  • Open the ticketing and go to Settings → Payment providers.
  • Select one or more active payment providers.

Only active payment providers are available in the selection.

Fields

  1. Anbieter-Typ: The type of payment provider (currently: Stripe).
  2. Name: Display name of the payment provider (e.g. to distinguish multiple accounts).
  3. Interne Referenz: Internal assignment/identifier used by your organization.
  4. Stripe-Konto-ID: The ID of the connected Stripe account (shown after connecting).
  5. Status: Active or Inactive. Inactive payment providers cannot be selected in ticketings.
  6. Erstellt am: Date when the payment provider was created.

Permissions

Adding/connecting payment providers is only possible if you have the corresponding permission in your organization. If you do not have this permission, you cannot add a new payment provider.